GamesGoblin

Terms of Service

Last updated: November 1, 2025

Welcome to GamesGoblin! These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using GamesGoblin, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By creating an account or making a purchase on GamesGoblin, you confirm that:

  • You are at least 13 years of age (or the age of majority in your jurisdiction)
  • You have the legal capacity to enter into binding contracts
  • All information you provide is accurate and truthful
  • You will comply with all applicable laws and regulations
  • You accept these Terms and our Privacy Policy

2. Our Services

What We Provide

GamesGoblin is a platform for purchasing in-game currency and top-ups for various games. We act as an intermediary between you and authorized game resellers/distributors.

Service Availability

  • Services are available 24/7, but may be interrupted for maintenance
  • We do not guarantee uninterrupted access
  • Game availability and pricing may change without notice
  • Delivery times are estimates and may vary

Authorized Channels

All transactions are processed through legitimate, authorized resellers and official distribution channels. We guarantee the authenticity of all products delivered.

3. User Accounts

Account Registration

  • Accounts are optional but recommended for tracking orders
  • You must provide accurate, current information
  • You are responsible for maintaining account security
  • You must not share your account credentials
  • Notify us immediately of any unauthorized access

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse our services.

4. Orders and Payments

Placing Orders

  • Verify all details (Game ID, package, price) before purchasing
  • Orders are binding once payment is confirmed
  • You are responsible for providing accurate Game IDs
  • Incorrect information may result in delivery failure

Pricing

  • All prices are in Indian Rupees (INR) unless stated otherwise
  • Prices include applicable taxes
  • Prices may change without notice
  • Price at checkout is the final price

Payment Methods

We accept UPI, Credit/Debit Cards, Digital Wallets, and Net Banking through secure payment gateways. All payments are processed securely and encrypted.

Delivery

  • 99% of orders delivered within 2 minutes
  • All orders guaranteed within 30 minutes
  • Delays may occur during peak hours or technical issues
  • You will receive email confirmation upon delivery

5. Refunds and Cancellations

See our detailed Refund Policy for complete information. Summary:

  • Full refund if order not delivered within 30 minutes
  • Full refund if order fails or payment issues occur
  • Cancellations possible within 2 minutes if not processed
  • No refunds for delivered digital products
  • Refunds processed within 5-7 business days

6. Prohibited Activities

You agree NOT to:

  • Use the platform for fraudulent or illegal activities
  • Provide false or misleading information
  • Attempt to circumvent security measures
  • Use automated bots or scripts
  • Resell or redistribute purchased items without authorization
  • Interfere with platform operations or other users
  • Reverse engineer or copy our software/content
  • Use stolen payment methods or engage in chargebacks fraud

7. Intellectual Property

All content on GamesGoblin (logos, text, graphics, software, etc.) is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

Game names, logos, and trademarks are property of their respective owners. We use them for identification purposes only and do not claim ownership.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the specific order
  • We are not responsible for third-party services or game publisher actions
  • We do not guarantee uninterrupted or error-free service
  • Digital products are provided "as is" without warranties

9. Dispute Resolution

If you have any disputes or concerns:

  1. Contact Support First: Email support@gamesgoblin.com or call +91 87210 96382
  2. Informal Resolution: We'll work to resolve issues amicably within 7 days
  3. Governing Law: These Terms are governed by the laws of India
  4. Jurisdiction: Courts in Mumbai, India have exclusive jurisdiction

10. Changes to Terms

We may update these Terms periodically. Significant changes will be notified via email or website announcement. Continued use of our services after changes constitutes acceptance. Always review the "Last updated" date at the top.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

12. Contact Information

Questions about these Terms? Contact us:

Email: support@gamesgoblin.com

Phone: +91 87210 96382 (9 AM - 9 PM IST)

Address: Mumbai, India

By using GamesGoblin, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.